Satisfaction Guaranteed

FUSE CANDLE BAR - 60-DAY SATISFACTION GUARANTEE

Fuse proudly goes to great lengths for quality controls for our products! Your experience with our products is so important to us.  If for any reason you are not satisfied with a Fuse product you purchased from Fuse Candle Bar or one of our authorized sellers in the United States, you may request a refund or replacement product within 60 days of the date of purchase. 

Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Fuse 60-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites.  The Guarantee is also limited to original, end-user purchasers in the United States.

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How To Claim The Guarantee

If you are unable to return your product to the place of purchase and wish to request a Guarantee request, please contact us at hello@fusecandlebar.com.  Please have information available regarding where and when you purchased your product.  You will be asked to provide proof of purchase and may be asked to submit photos of your product or its packaging, mail your product to Fuse Candle Bar, or provide other information to assist us in processing your request.

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You must submit your Guarantee request within 60 days of the date of original purchase.  Please be aware that you are responsible for costs incurred in mailing your product and proof of purchase to us.

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Guarantee Guidelines

Fuse Candle Bar reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where Fuse concludes that the purchaser has abused the Fuse Satisfaction Guarantee.  Fuse may amend or terminate this Guarantee at any time without notice.   

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If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at hello@fusecandlebar.com

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 Effective: June 1, 2023